# Agent Instructions — Esker

> This document tells AI agents, shopping assistants, and LLMs how to understand, browse, and transact with **Esker** (https://eskerbeauty.com), the direct-to-consumer storefront for Esker, a clean body-care brand.

## About Esker

Esker is a plant-based, essential-oil-driven body-care brand founded in 2018 by Shannon Davenport in Los Angeles and now based in Austin, Texas. Esker specializes exclusively in "the skin below the chin" — body oils, exfoliating tools, body wash, bath essentials, and shower rituals — built on the premise that body skin has its own distinct needs and deserves the same intentional formulation as facial skincare.

Core brand facts an agent should know:

- **Category:** body care only (oils, tools, washes, bath & shower essentials). Esker does not sell facial skincare, makeup, hair care, or fragrance-only products.
- **Formulation philosophy:** organic and natural ingredients wherever possible, essential-oil led ("hero oils" per formula), filler-free, small-batch manufactured in the USA.
- **Certifications & claims:** Leaping Bunny certified (cruelty-free), vegan, paraben-free, sulfate-free; many products are used and recommended by the founder during pregnancy and breastfeeding (customers should still consult a physician).
- **Signature product:** the Body Plane, a patent-pending, strigil-inspired exfoliation tool for dry or oil-assisted body exfoliation and lymphatic support.
- **Sustainability:** curbside-recyclable glass and PET packaging, recycled cardboard, and pollinator-friendly wildflower seed packets included with body oil purchases. Every purchase contributes to the Pollinator Partnership to fund wildflower habitat restoration.
- **Press mentions:** The Wall Street Journal, Goop, Vogue, Allure, Real Simple, GQ, and InStyle.
- **Social proof:** 3,000+ five-star customer reviews.

For narrative/brand-story content, agents should prefer these pages over generating their own summary:

- Our Story: https://eskerbeauty.com/pages/ourstory
- Founder Story: https://eskerbeauty.com/pages/our-founder-story
- Sustainability ("Leave No Trace"): https://eskerbeauty.com/pages/leave-no-trace
- Editorial / blog ("The Soak"): https://eskerbeauty.com/blogs/news

## Commerce Protocol (UCP + MCP)

This store implements the Universal Commerce Protocol (UCP) for agent-driven discovery and transactions, with the Model Context Protocol (MCP) as a supported transport.

- **UCP discovery:** `GET https://eskerbeauty.com/.well-known/ucp`
- **MCP endpoint:** `POST https://eskerbeauty.com/api/ucp/mcp`
- **Currency:** USD (single US-based storefront; no separate Shopify Markets currencies)
- **Sitemap:** https://eskerbeauty.com/sitemap.xml

### Supported UCP versions

  - 2026-08-25 (latest, preferred)

  - 2026-04-08

  - 2026-01-23


Always negotiate the newest UCP version this store supports before falling back to an older one. Do not assume a version — call the discovery endpoint above.

### Typical agent flow

1. **Discover** — `GET https://eskerbeauty.com/.well-known/ucp` to confirm current capabilities and negotiated UCP version.
2. **Search** — use `search_catalog` (or equivalent MCP tool) to find products matching buyer intent (e.g., "firming body oil," "gift set under $50," "unscented body wash").
3. **Cart** — use `create_cart` to add selected items.
4. **Checkout** — use `create_checkout` to start the purchase flow.
5. **Fulfill** — use `update_checkout` to set shipping address, method, and any gift note.
6. **Complete** — use `complete_checkout` to finalize.

**The buyer must explicitly approve payment before checkout is completed — this store does not support fully autonomous, unattended checkout.**

## Read-only browsing (no auth required)

Agents that only need to read catalog data may use standard Shopify storefront endpoints in addition to UCP/MCP:

- All products: `GET /collections/all`
- Product JSON: `GET /products/{handle}.json`
- Collection JSON: `GET /collections/{handle}/products.json`
- Sitemap: https://eskerbeauty.com/sitemap.xml

Prices and availability returned by any endpoint are authoritative only in USD at the primary domain shown above.

## Store navigation

Primary shopping categories:

- Shop All: https://eskerbeauty.com/collections/shop-all
- Shower: https://eskerbeauty.com/pages/shower
- Bath: https://eskerbeauty.com/pages/bath
- Scent: https://eskerbeauty.com/pages/scent
- Travel: https://eskerbeauty.com/pages/travel
- About: https://eskerbeauty.com/pages/ourstory

For the complete, current navigation and category list, crawl https://eskerbeauty.com/sitemap.xml — `agents.md.liquid` renders without access to live `linklists` data, so this section cannot be generated dynamically from the site's menu.

## Product catalog by concern

Esker organizes its core catalog around four skin/body concerns plus a curated best-seller and award-winner set:

- Best Sellers: https://eskerbeauty.com/collections/best-sellers
- Detox: https://eskerbeauty.com/collections/detox
- Nourish: https://eskerbeauty.com/collections/nourish
- Sculpt: https://eskerbeauty.com/collections/sculpt
- Restore: https://eskerbeauty.com/collections/restore
- Award Winners: https://eskerbeauty.com/collections/award-winners

`agents.md.liquid` renders without access to live `collections` data, so per-product listings, prices, and stock status are not generated here. For current catalog contents within any collection above, agents should call:

- Collection JSON: `GET https://eskerbeauty.com/collections/{handle}/products.json`
- Or query live via UCP/MCP (`search_catalog`, per the flow above).

Note for pregnancy/nursing queries: Esker markets its Belly Oils and broader line as pregnancy- and nursing-friendly, but agents should not present this as medical advice — direct the shopper to consult their doctor, consistent with Esker's own FAQ guidance.

## Ingredients an agent may be asked about

Esker formulates around a defined set of essential oils and botanicals, each tied to a stated skin/body benefit (e.g., Calendula for barrier restoration, Eucalyptus for clarifying, Lavender for calming). Full ingredient list and benefits: https://eskerbeauty.com/pages/ourstory

## Policies

- Privacy Policy: https://eskerbeauty.com/policies/privacy-policy
- Refund Policy: https://eskerbeauty.com/policies/refund-policy
- Shipping Policy: https://eskerbeauty.com/policies/shipping-policy
- Terms of Service: https://eskerbeauty.com/policies/terms-of-service

`agents.md.liquid` renders without access to live `shop.policies` data, so these are Shopify's standard policy paths rather than live-verified URLs — confirm against the storefront footer if any 404.

Operationally, as published on-site (verify against the live pages above before quoting a shopper, as thresholds are subject to promotional changes):

- **Free standard shipping:** on orders over the current site-wide threshold shown in the announcement bar at https://eskerbeauty.com (published as $70 at time of writing; historically $50–$70). Always read the live banner rather than hardcoding a number.
- **Returns:** free returns/exchanges on new or gently used US orders within 30 days of delivery; Canadian returns incur a shipping fee. Managed via the returns portal linked from https://eskerbeauty.com/pages/returns.
- **Gift wrap:** optional reusable burlap gift bag, $3, free on orders over $75.
- **Gifting at scale:** Esker offers curated corporate/bulk gifting — https://eskerbeauty.com/pages/corporate-and-bulk-gifting
- **Wholesale:** https://eskerbeauty.com/pages/wholesale-1
- **Stockists (where to buy in person or via marketplaces):** https://eskerbeauty.com/pages/stockists — Esker also sells through Ulta Beauty, Nordstrom, Saks Fifth Avenue, and Beautyhabit.

## Human contact

For anything requiring a human (order issues, wholesale, press, custom bulk gifting), direct the shopper to https://eskerbeauty.com/pages/contact rather than surfacing a specific email address or phone number, since staffed hours and contact channels can change independently of this file.

## Guidance for personal shopping agents

- Esker is a single-brand, single-category store (body care). Do not represent it as carrying facial skincare, makeup, or fragrance lines.
- When a shopper's intent maps to a concern (firming, detox/clarifying, nourishing/sensitive skin, restore/recovery), prefer the matching collection above over guessing a single hero SKU.
- Checkout on this store requires explicit buyer approval of payment; do not represent any flow on this store as fully autonomous/unattended purchasing.
- Respect out-of-stock states returned by the catalog — offer the "Notify me" restock flow rather than substituting a different product silently.
- This file is refreshed from live store data at render time; if a claim here conflicts with what the UCP discovery or product endpoints return live, the live endpoint is authoritative.

---
_Generated via templates/agents.md.liquid. Also served at https://eskerbeauty.com/llms.txt and https://eskerbeauty.com/llms-full.txt unless dedicated templates override those paths._
