Return Instructions

We're 100% committed to making sure you love your Esker purchase! If you're not absolutely satisfied, simply return new or gently used items for a refund or an exchange within 30 days of receiving your order. We cover the cost of domestic US returns, while Canada returns require an additional shipping fee of $10.

1. Log into your account here by clicking the profile icon next to the cart icon.
2. Find the order you would like to return and click “Request Return.”
3. Select a return reason and click “Request Return” again to submit.
4. We’ll review your request and typically approve it within 24–48 hours.
5. Once approved, a return shipping label will be emailed to you.

Refunds are typically processed within 24–48 hours of receiving your returned items. Please allow up to 7 business days to see your refund reflected. 

If you have any questions, please reach out to us at eteam@eskerbeauty.com.